12 11, 2020

How to take Your Company’s Customer Support to the Next Level

By |2020-11-12T09:09:49+00:00November 12th, 2020|Categories: Customer Service Excellence|Tags: |0 Comments

One way or the other, most businesses have an online presence these days. Even if you aren’t an online retailer, your existing and potential customers’ experience with your brand is shaped by their online interactions with your company. Customer support

8 08, 2016

4 Ways to Turn Customers to Brand Ambassadors

By |2018-06-06T20:05:25+00:00August 8th, 2016|Categories: CEO's Corner, Customer Service Excellence, Sales, Start-up Guides|Tags: , , , , |0 Comments

  Do you know that you can turn customers to brand ambassadors? Yes, you can cut on your ad budget and channel the resources to other aspects of business if you have loyal customers. These are customers that will preach

23 06, 2016

6 Proven Methods to Appease, Satisfy And Retain Angry Customers

By |2019-12-24T14:46:18+00:00June 23rd, 2016|Categories: Customer Service Excellence|Tags: , |6 Comments

Imagine, you work behind the counter at a store and a customer comes barging through the doors bellowing complaints about something he bought from the store. Normally you probably feel like dishing out a piece of your mind too, and

12 05, 2016

6 Infallible Strategies To Satisfy And Keep Your Customers Coming Back For More

By |2019-08-20T18:31:40+00:00May 12th, 2016|Categories: Customer Service Excellence, Sales|Tags: , , , , , |0 Comments

The business climate of the 21st century is ever evolving. The traditional business strategies that worked just fine in the days of the boomers just will not cut it in today’s business atmosphere. The divide between business and customer is