One way or the other, most businesses have an online presence these days. Even if you aren’t an online retailer, your existing and potential customers’ experience with your brand is shaped by their online interactions with your company. Customer support
Do you know that you can turn customers to brand ambassadors? Yes, you can cut on your ad budget and channel the resources to other aspects of business if you have loyal customers. These are customers that will preach
Imagine, you work behind the counter at a store and a customer comes barging through the doors bellowing complaints about something he bought from the store. Normally you probably feel like dishing out a piece of your mind too, and
The business climate of the 21st century is ever evolving. The traditional business strategies that worked just fine in the days of the boomers just will not cut it in today’s business atmosphere. The divide between business and customer is
